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Basic Up to 15 seats, weekday support from 9 to 18 Standard Up to 50 seats, round the clock, servers included Premium Named engineers, response within fifteen minutes Project One task, price agreed in advance Free IT audit Five days of review and a written report
IT outsourcing and support Tickets, on-site visits and a duty line all week Support levels and SLA Response time written into the contract System administration Windows and Linux, domain, virtual machines IT infrastructure Starter setup, survey, virtual desktops Networks and telecom Cabling, diagrams, testing and supervision Low-voltage systems Cameras and access control Cloud services and hostingNew Virtual servers, 1C platforms, file storage Backup Copies, off-site storage, recovery procedure
Regulatory requirements Personal data, paperwork and technical measures System and data protection Network, software, databases and a filter in front of the site Monitoring and control Duty monitoring, vulnerability scanning, antivirus Security tools Selecting and rolling out security tools, private channels
Websites and web development From a couple of pages to a wholesale platform E-commerce and integrations Accounting sync, payments, delivery, marketplaces Bitrix24 and portals Portal, deal pipeline and licences Custom development Software built for the task and mobile apps Testing and QA Scenarios, load testing and automated checks
Artificial intelligenceNew Use cases, rollout plan and staff training Data and analytics Clean reference data, dashboards, scan recognition Consulting and audit Strategy, system and architecture assessment Marketing Channel review, deal stages, consulting
Workplaces Desktops, laptops, peripherals and consumables Servers and networks Servers, storage, switches and power supply Retail equipment Cash registers, marking codes, scanners and scales Software Antivirus, developer and admin tooling Training For a company, for a group and one to one
Not sure where to start? We review your infrastructure free of charge in five days Request an audit
All solutions
Data localisation Moving systems and data to a site inside the country Personal data protection Paperwork and safeguards before an inspection arrives Office relocation Network, servers and staff workplaces at the new address Opening a branch One equipment standard and a link to head office Remote work Virtual desktops, access to accounting, private channels Downtime protection Backups, monitoring and an incident procedure
Retail and e-commerce Registers, codes, store and one stock across channels Manufacturing Shop-floor network, servers and production accounting Healthcare Patient data and uninterrupted operation Construction Links to sites, workplaces and design software Logistics Warehouse, data collection terminals and data exchange Public sector Registered software, portals and protection requirements
Small business Up to 15 seats, simple support without servers Medium business Servers, network and round-the-clock duty Large business A dedicated team, firm deadlines, reporting Branch network The same IT at every location
Didn't find your scenario? Describe the task and we will put a solution together Send a request
About us Who we are and how the work is organised Special offers What we offer right now and on what terms For partners Terms of cooperation and commission Payment Invoice, card and closing documents Contacts How to call, write and get to us
21
service areas
133
services in the catalogue
24/7
duty support
15 min
response under SLA

Choose a service package

One monthly fee, a clear list of work and a response time we are held to by contract.

Find the right package
Managed support

Basic

For an office with a few dozen people and a single server: we handle staff tickets, keep an eye on the equipment and come in once a month for a scheduled check.

120,000 ₸/mo

Minimum contract term six months · no setup fee

Send a request What is included

What is included

Up to 15 workplaces
Computers, printers, peripherals
Weekdays, 9:00-18:00
We pick up a ticket within 4 hours
One visit a month
Preventive check against a checklist
Server work
Starts with the Standard package
15
workplaces
Mon-Fri
9:00-18:00
4 hours
ticket response
1
visit a month
Managed support

Standard

We take on the whole infrastructure: staff computers, servers, the network and data backups. The duty line runs around the clock, weekends included.

350,000 280,000 ₸/mo

20% off the first month · pre-start audit free of charge

Send a request What is included

What is included

Up to 50 workplaces
The entire hardware fleet is on us
Round-the-clock duty
We respond within an hour
Servers and network
Windows and Linux, domain, virtual machines
Data backups
We set them up and test the restore
50
workplaces
24/7
support hours
1 hour
ticket response
Unlimited
visits on request
Dedicated support

Premium

People assigned to you, incidents picked up within fifteen minutes and a clear plan for where the infrastructure is heading over the next year.

590,000 ₸/mo

Deadlines written into the contract · we pay for missing them

Send a request What is included

What is included

A team of your own
A named engineer and manager
Fifteen minutes to respond
Incidents handled at any hour
Information security
Incident monitoring and access control
Reports and plans
A monthly summary and an updated work plan
Unlimited
workplaces
24/7
incident support
15 min
response under SLA
Monthly
report and roadmap
One-off work

Project

When ongoing support is not needed but the task still has to be closed: a website, a relocation, a survey or a rollout. The quote is fixed and the work is guaranteed.

on request

We send the quote and timeline two working days after the call

Request a quote Service catalogue

What is included

Work built around the task
Website, relocation, survey, rollout
The price does not drift
The amount is known before work starts
Warranty after handover
Fixes on our side are free
Anything from the catalogue
133 items across 21 areas
133
services in the catalogue
2 days
to prepare a quote
12 mo
warranty on the work
from 2 weeks
time to launch

Services and areas

133 services arranged into 21 areas. Type your task into the search or open a whole area.

133 services across 21 areas

Hardware, networks and support

Security

Web and programming

Analytics, AI and strategy

Hardware, licences and people

Area 01

IT outsourcing and support

A contract that takes the IT routine off your hands: tickets, site visits and one number for any question.

13 services
Send a request Click a service and it goes into the request form
Area 03

System administration

Servers, domain structure and virtual machines: deployed, configured and kept in working order.

8 services
Send a request Click a service and it goes into the request form
Area 04

IT infrastructure

We build the IT foundation from scratch and equip workplaces so that everything works together.

5 services
Send a request Click a service and it goes into the request form
Area 05

Networks and telecom

Cabling, switching and links between sites: from the office to the shop floor and the warehouse.

5 services
Send a request Click a service and it goes into the request form
Area 07

Cloud services and hosting

Renting capacity for sites, databases and internal services instead of buying your own server.

6 services
Send a request Click a service and it goes into the request form
Area 09

Information security

Paperwork in order, systems protected from intrusion and constant watch over the network.

15 services
Send a request Click a service and it goes into the request form
Area 10

Websites and web development

From a one-pager to a wholesale platform, with support after handover.

20 services
Send a request Click a service and it goes into the request form
Area 11

E-commerce and integrations

The site stops living on its own: accounting sync, payments, delivery and marketplaces.

5 services
Send a request Click a service and it goes into the request form
Area 13

Custom software development

We build what the market does not offer and connect it to what already runs at your company.

6 services
Send a request Click a service and it goes into the request form
Area 19

Hardware

We spec, deliver and set up: from laptops to server racks and cash registers.

15 services
Send a request Click a service and it goes into the request form

Special offers

For new clients
Free IT infrastructure audit
Five working days and you get a map of weak points with the order in which to fix them.
Request an audit
Managed support
First month −20%
One condition: a one-year contract.
To the packages
Personal data
Document set for an inspection
Orders, policies and a threat model in ten days.
Learn more

Solutions by task

All solutions
Infrastructure

Data localisation

We move systems and storage to a site inside the country, then document the setup and who has access to what.
Security

Personal data protection

We find where the data lives, prepare the paperwork and put technical safeguards in place before an inspection arrives.
Continuity

Downtime protection

Backups, monitoring and an incident procedure: who does what and how long recovery actually takes.

Tell us what needs to be done

We reply the same working day. If everything is on fire, the duty engineer steps in straight away, without waiting for the estimate.