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Basic Up to 15 seats, weekday support from 9 to 18 Standard Up to 50 seats, round the clock, servers included Premium Named engineers, response within fifteen minutes Project One task, price agreed in advance Free IT audit Five days of review and a written report
IT outsourcing and support Tickets, on-site visits and a duty line all week Support levels and SLA Response time written into the contract System administration Windows and Linux, domain, virtual machines IT infrastructure Starter setup, survey, virtual desktops Networks and telecom Cabling, diagrams, testing and supervision Low-voltage systems Cameras and access control Cloud services and hostingNew Virtual servers, 1C platforms, file storage Backup Copies, off-site storage, recovery procedure
Regulatory requirements Personal data, paperwork and technical measures System and data protection Network, software, databases and a filter in front of the site Monitoring and control Duty monitoring, vulnerability scanning, antivirus Security tools Selecting and rolling out security tools, private channels
Websites and web development From a couple of pages to a wholesale platform E-commerce and integrations Accounting sync, payments, delivery, marketplaces Bitrix24 and portals Portal, deal pipeline and licences Custom development Software built for the task and mobile apps Testing and QA Scenarios, load testing and automated checks
Artificial intelligenceNew Use cases, rollout plan and staff training Data and analytics Clean reference data, dashboards, scan recognition Consulting and audit Strategy, system and architecture assessment Marketing Channel review, deal stages, consulting
Workplaces Desktops, laptops, peripherals and consumables Servers and networks Servers, storage, switches and power supply Retail equipment Cash registers, marking codes, scanners and scales Software Antivirus, developer and admin tooling Training For a company, for a group and one to one
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Data localisation Moving systems and data to a site inside the country Personal data protection Paperwork and safeguards before an inspection arrives Office relocation Network, servers and staff workplaces at the new address Opening a branch One equipment standard and a link to head office Remote work Virtual desktops, access to accounting, private channels Downtime protection Backups, monitoring and an incident procedure
Retail and e-commerce Registers, codes, store and one stock across channels Manufacturing Shop-floor network, servers and production accounting Healthcare Patient data and uninterrupted operation Construction Links to sites, workplaces and design software Logistics Warehouse, data collection terminals and data exchange Public sector Registered software, portals and protection requirements
Small business Up to 15 seats, simple support without servers Medium business Servers, network and round-the-clock duty Large business A dedicated team, firm deadlines, reporting Branch network The same IT at every location
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Услуга · Bitrix24 and portals

Bitrix24 licences

The plans differ not only in the number of users but in the feature set, a good part of which you will never need. Our job is to choose by your actual tasks and arrange the purchase so the rights stay with you.

Send a request What is included
Pricing
by actual requirements
Comparison
hosted and on-premise
A reminder
before the term expires
Switching
the plan in either direction

What the work includes

The first decision is where everything will live: on the hosted service or on your own server. Both the price and where the data sits depend on it.

Discuss the scope

Working out the plan

By the number of people working and the features needed, with no just-in-case margin.

Where to host it

The hosted option is cheaper and simpler; an on-premise installation is needed when the data must stay inside the perimeter.

Paperwork

Purchase in your organisation's name with the full set of closing documents.

The term

We keep the expiry date under watch and warn you in advance rather than after the fact.

Changing the plan

Upgrading as the company grows and downgrading if too much was bought at some point.

Migration

Migration from the hosted service to your own server and back, with the data preserved.

How it goes

The paperwork takes a day or two; moving between hosted and on-premise takes a week or more.

01

We calculate

How many staff, what is genuinely used, what is planned over the year.

02

We propose

The plan with an explanation of the choice and a comparison with the neighbouring price points.

03

We arrange it

Supply, activation and the documents for accounting.

04

We run it

We track the term and tell you about the renewal before access is restricted.

The licence must be registered to your organisation, not to the integrator. A portal registered in a contractor's account stays with them when you part, together with the entire deal history and correspondence. That is worth checking before paying the invoice rather than in the middle of a dispute.

Questions and answers

On the hosted service the plan drops to free: some features switch off and access to certain data is limited. With an on-premise installation the system keeps running but stops receiving updates, which over time becomes a security problem.

You can, usually at the next renewal. Reviewing the roles often shows that some staff appear in the system once a month and do not need a full seat. Overpaying for that reason is very common.

Whoever's account it is registered to, and that has to be someone from your company rather than a contractor or an administrator who has left. Changing the owner is possible, but it is easier to get it right at the outset.

More in this area

Open the area
Service Bitrix24 rollout CRM, tasks and the corporate portal Service 1C-Bitrix: Site Management licences Editions matched to the site's needs, and renewals

We will choose the plan

Tell us the headcount and what you need from the system. We will choose an option without overpaying and register it to your company.