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Basic Up to 15 seats, weekday support from 9 to 18 Standard Up to 50 seats, round the clock, servers included Premium Named engineers, response within fifteen minutes Project One task, price agreed in advance Free IT audit Five days of review and a written report
IT outsourcing and support Tickets, on-site visits and a duty line all week Support levels and SLA Response time written into the contract System administration Windows and Linux, domain, virtual machines IT infrastructure Starter setup, survey, virtual desktops Networks and telecom Cabling, diagrams, testing and supervision Low-voltage systems Cameras and access control Cloud services and hostingNew Virtual servers, 1C platforms, file storage Backup Copies, off-site storage, recovery procedure
Regulatory requirements Personal data, paperwork and technical measures System and data protection Network, software, databases and a filter in front of the site Monitoring and control Duty monitoring, vulnerability scanning, antivirus Security tools Selecting and rolling out security tools, private channels
Websites and web development From a couple of pages to a wholesale platform E-commerce and integrations Accounting sync, payments, delivery, marketplaces Bitrix24 and portals Portal, deal pipeline and licences Custom development Software built for the task and mobile apps Testing and QA Scenarios, load testing and automated checks
Artificial intelligenceNew Use cases, rollout plan and staff training Data and analytics Clean reference data, dashboards, scan recognition Consulting and audit Strategy, system and architecture assessment Marketing Channel review, deal stages, consulting
Workplaces Desktops, laptops, peripherals and consumables Servers and networks Servers, storage, switches and power supply Retail equipment Cash registers, marking codes, scanners and scales Software Antivirus, developer and admin tooling Training For a company, for a group and one to one
Not sure where to start? We review your infrastructure free of charge in five days Request an audit
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Data localisation Moving systems and data to a site inside the country Personal data protection Paperwork and safeguards before an inspection arrives Office relocation Network, servers and staff workplaces at the new address Opening a branch One equipment standard and a link to head office Remote work Virtual desktops, access to accounting, private channels Downtime protection Backups, monitoring and an incident procedure
Retail and e-commerce Registers, codes, store and one stock across channels Manufacturing Shop-floor network, servers and production accounting Healthcare Patient data and uninterrupted operation Construction Links to sites, workplaces and design software Logistics Warehouse, data collection terminals and data exchange Public sector Registered software, portals and protection requirements
Small business Up to 15 seats, simple support without servers Medium business Servers, network and round-the-clock duty Large business A dedicated team, firm deadlines, reporting Branch network The same IT at every location
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About us Who we are and how the work is organised Special offers What we offer right now and on what terms For partners Terms of cooperation and commission Payment Invoice, card and closing documents Contacts How to call, write and get to us
For private individuals

Your home computer in order

We repair, set up and explain without jargon. The same specialist who services offices under contract comes to your home, or connects over the network. We find the cause free of charge and name the price before doing anything.

Call out a specialist Price
0 ₸
the diagnosis costs
same day
after your request a technician arrives
6 mo
warranty on the repair
Mon-Sun
9:00-21:00

What people come to us with

More than half of requests are closed remotely in one session. If hands or a screwdriver are needed, a technician comes out.

Describe the task

Everything is painfully slow

We clean out the dust, replace the thermal paste, add memory and fit a fast drive, and if needed reinstall the system while keeping your files.

Viruses and intrusive advertising

We clear out malware and pop-ups and put protection in place so it does not happen again.

Data recovery

We recover photos and documents from damaged drives, flash sticks and memory cards. First we assess the chances, then we take it on.

Internet and wireless

We configure the router, eliminate dropouts, extend the signal to the far room and set up a separate guest network.

Home devices

We connect TVs, speakers, cameras and sensors and bring the controls into a single app.

We explain and teach

We show you how to use a new program, set up email, sign in to the e-government portal and protect your accounts.

What it costs

We name the price after finding the cause and before starting the repair. If we cannot fix it, you pay nothing.

Remote help

from 8,000 ₸/session

We connect to your computer over the network and sort everything out from there. Suitable for software, settings and viruses.

Book a visit
Most often requested

A technician comes

from 15,000 ₸/visit

Diagnosis is free and you pay for the work done. We come the same day if you send a request before six in the evening.

Call out a specialist

File recovery

on request

The cost depends on the type of media and what happened to it. Looking at it and assessing the chances is free.

Send it for diagnosis

Parts and licences are invoiced separately. We offer several options by price and agree them before buying. There will be no surprise lines on the final invoice.

What happens after the call

From the call to a finished result usually takes a day. If a part has to be ordered it takes longer, and we tell you the timescale straight away.

01

A call or the form

Tell us about the problem by phone or through the form. We will ask for the model and what exactly is happening.

02

We find the cause

We find the cause remotely or on site. That is free and commits you to nothing.

03

We agree the amount

We state the amount and the timescale. Until you agree, we touch nothing.

04

We fix it and stand behind it

We fix it, test it in front of you and give up to six months' warranty on the work.

Questions and answers

Yes. The technician comes, works out the problem and names the price. Change your mind about the repair and you pay nothing, the visit included.

Before touching a drive we take a copy. If it is physically damaged we make a bit-level image first and only then work on it: that gives a better chance of saving the contents.

Yes, we work all seven days from nine in the morning to nine in the evening. Weekends are busier, so book ahead.

Yes, we give you a receipt and a slip listing what was done. You can come back with them if the fault returns within the warranty.

Not a home but an organisation?

There is a separate offering for companies: support under contract, a round-the-clock line and a stated response time.

Packages for business

Call out a specialist

Напишите, что стряслось, и оставьте номер. Перезвоним, уточним подробности и договоримся о времени.