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Solution · By industry

Healthcare

The law treats health data as a special category and is stricter about it than about ordinary contact details. At the same time the clinical system cannot be allowed to fall over in the middle of a clinic session. We close both questions at once: the inspectors' requirements and resilience to failures.

Discuss the clinic What is included
Special
the category of health data
Special
the data needs stronger protection
1 hour
to bring the clinical system back
By clinic hours
on duty during clinic hours

What it is built from

Five parts. Two are required by law; the other three are there so clinic sessions are never interrupted.

Check the scope

Patient data protected

Health records require stronger measures: permissions are granted by role, every access to a record is logged and the channels are encrypted.

Data processing paperwork

A set of internal documents adapted to clinical practice, consent forms, the procedure for staff access and for passing information to insurers.

A clinical system that stays up

The clinical system cannot go down during a session: we duplicate the nodes, back up frequently and drive the recovery time down.

Consulting rooms and the reception desk

Computers in consulting rooms, printing of referrals and reports, connecting diagnostic equipment to the network.

A website with online booking

A website with online booking, data hosted to meet the legal requirements and forms protected against automated submissions.

The order of work

First we cover what the inspectors will ask about, and in parallel remove the risk of clinic sessions stopping.

01

We look at what is there

We establish where the records are held, who has access and by what routes information reaches insurers and laboratories.

02

Measures and the threat model

We determine the security measures needed and their scope. A clinic's requirements are usually stricter than an ordinary company's.

03

Paperwork and protection

Internal documents, role-based permissions, access logs, security tools and backups with restore testing.

04

Ongoing support

We are on duty during clinic hours, watch the backups and review the list of processed data once a year.

What clinics underestimate most is not the inspection but the loss of a clinic session. An hour without the clinical system means a queue in the lobby, rescheduled appointments and irritated patients. That is why we work out its recovery time first, alongside the legal requirements.

Questions and answers

Health information falls into a special category. That raises the bar for protection and with it the list of mandatory measures: stricter separation of rights, compulsory logging of access, higher requirements for the security tools themselves. The exact set is determined during the survey.

Our area is what it runs on: servers, network, backups, access and security. Configuration and updates are handled by its developer, but we take on the communication with them so that during an outage you are not stuck between two contractors.

You can, on three conditions: the platform is in Kazakhstan, meets the required security standards and there is a signed processing agreement with its owner. We select such a platform and prepare the paperwork, otherwise renting creates a breach instead of convenience.

Permissions follow roles: a doctor sees their own patients, reception only what is needed for booking, and an administrator has no clinical access at all. Every time a record is opened it is logged. That is both a legal requirement and protection against internal leaks, which in clinics happen more often than external ones.

Built from these services

Browse the catalogue
Area 09 Information security Special category data Area 08 Backup Fast recovery of the clinical system Area 03 System administration Servers, permissions and logs Area 10 Websites and web development A website with appointment booking

We will look at your clinic

Скажите, сколько кабинетов, какая медицинская программа стоит и что уже сделано по защите. Проведём обследование.