For business For individuals For public sector For partners
Call an engineer Help
Payment by invoice Card payment Check a payment Closing documents
Русский Қазақша English
Sign in
Services
Solutions
Pricing
Cases
Training
Company
Contacts
Русский Қазақша English
All services
Basic Up to 15 seats, weekday support from 9 to 18 Standard Up to 50 seats, round the clock, servers included Premium Named engineers, response within fifteen minutes Project One task, price agreed in advance Free IT audit Five days of review and a written report
IT outsourcing and support Tickets, on-site visits and a duty line all week Support levels and SLA Response time written into the contract System administration Windows and Linux, domain, virtual machines IT infrastructure Starter setup, survey, virtual desktops Networks and telecom Cabling, diagrams, testing and supervision Low-voltage systems Cameras and access control Cloud services and hostingNew Virtual servers, 1C platforms, file storage Backup Copies, off-site storage, recovery procedure
Regulatory requirements Personal data, paperwork and technical measures System and data protection Network, software, databases and a filter in front of the site Monitoring and control Duty monitoring, vulnerability scanning, antivirus Security tools Selecting and rolling out security tools, private channels
Websites and web development From a couple of pages to a wholesale platform E-commerce and integrations Accounting sync, payments, delivery, marketplaces Bitrix24 and portals Portal, deal pipeline and licences Custom development Software built for the task and mobile apps Testing and QA Scenarios, load testing and automated checks
Artificial intelligenceNew Use cases, rollout plan and staff training Data and analytics Clean reference data, dashboards, scan recognition Consulting and audit Strategy, system and architecture assessment Marketing Channel review, deal stages, consulting
Workplaces Desktops, laptops, peripherals and consumables Servers and networks Servers, storage, switches and power supply Retail equipment Cash registers, marking codes, scanners and scales Software Antivirus, developer and admin tooling Training For a company, for a group and one to one
Not sure where to start? We review your infrastructure free of charge in five days Request an audit
All solutions
Data localisation Moving systems and data to a site inside the country Personal data protection Paperwork and safeguards before an inspection arrives Office relocation Network, servers and staff workplaces at the new address Opening a branch One equipment standard and a link to head office Remote work Virtual desktops, access to accounting, private channels Downtime protection Backups, monitoring and an incident procedure
Retail and e-commerce Registers, codes, store and one stock across channels Manufacturing Shop-floor network, servers and production accounting Healthcare Patient data and uninterrupted operation Construction Links to sites, workplaces and design software Logistics Warehouse, data collection terminals and data exchange Public sector Registered software, portals and protection requirements
Small business Up to 15 seats, simple support without servers Medium business Servers, network and round-the-clock duty Large business A dedicated team, firm deadlines, reporting Branch network The same IT at every location
Didn't find your scenario? Describe the task and we will put a solution together Send a request
About us Who we are and how the work is organised Special offers What we offer right now and on what terms For partners Terms of cooperation and commission Payment Invoice, card and closing documents Contacts How to call, write and get to us
Solution · By business size

Medium business

At this size the company acquires a server room, an accounting database with a dozen concurrent users and its first sense of what an hour without systems costs. The «we will drop by when we are free» formula stops working here. What is needed is someone on duty at any hour and constant care of the backups, not visits on request.

Get a price Service packages
from 280,000 ₸
a month
Up to 50
workplaces
24/7
the request line
1 hour
for a critical incident

What we take on

Looking after computers is joined by the server side. That is what decides whether the company keeps working or stops altogether.

Discuss the infrastructure

Servers and virtual machines

Windows and Linux, a domain structure with permissions, virtual machines, updates installed at a pre-agreed time.

Accounting databases

Watching the database, configuration updates, investigating slowdowns during reporting periods, tracking licences and concurrent sessions.

Backups that actually restore

A backup schedule, a copy outside the building and a monthly attempt to restore the archive with a stopwatch in hand.

The network and links

Switches and wireless, segmentation, a second connection with automatic failover.

Duty without days off

Requests are accepted at any hour, we respond to critical ones within an hour, and a shift works at weekends.

Monthly reports

A written summary once a month: requests, the state of the infrastructure and deadline compliance. Instead of talk.

In-house or a contractor

На этом размере выбор редко бывает чёрно-белым, чаще выигрывает смешанная схема. Ниже три варианта без прикрас.

Option 1

In-house only

One or two of your own people carry absolutely everything.

Knows everything from the inside
Knows both the business and the people
Holidays and sick leave
There is nobody to cover and the rare topics get neglected
Most common

Option 2

Hybrid

Your person handles the applied work and the infrastructure is on us.

There is always cover
An employee's holiday breaks nothing
Rare skills
Networks and security are covered by us

Option 3

Fully outsourced

All of IT passes to us in full.

There is nobody to answer for it but us
No need to manage the technology yourself
Everything is written into the contract
Deadlines and responsibility on paper

Questions and answers

Usually not, and it would not suit us either. A mixed arrangement is stronger: your employee knows the internal systems and the people better, while we take the routine, the night duty and the rare topics such as network equipment and security. As a bonus, they finally get to take a holiday.

The whole first month goes on taking stock. We find the machines and services, work out what depends on what, draw the diagram and clean up the accounts. It is the most valuable part of the job, and the result stays in your hands whether we carry on working together or not.

Поломки расписания не спрашивают: обновление среди ночи, посыпавшийся диск в субботу, шифровальщик в пятницу после ухода последнего сотрудника. Круглосуточная линия означает, что в понедельник утром проблема уже в работе, а не только обнаружена. Если для вас это не принципиально, есть вариант дешевле с обычным графиком.

Each month you get an export from the ticket system: the number of requests, their priority, where the target was met, where it was not and why. The document is generated by a machine, not composed the night before a meeting.

Built from these services

Browse the catalogue
Area 01 IT outsourcing and support Requests, site visits, the duty line Area 03 System administration Servers, the domain, virtual machines, accounting Area 08 Backup Backups with restore testing Area 02 Support levels and SLA Round the clock with a one-hour response

We will price it for your setup

Напишите, сколько человек, сколько серверов и что на них работает. Осмотрим и пришлём расчёт с перечнем работ.