Small business

For a really tiny office it is sometimes enough. The problem is the gaps between visits: it broke on Tuesday, the technician comes on Friday, and for three days the person works however they can. With managed support the urgent is solved remotely the same day and the routine runs to a schedule.

For fifteen people without large databases, usually not: mail, documents and collaboration on rented capacity work out both cheaper and more reliable. Your own hardware appears when an accounting database with several users comes along or when requirements to keep data in-house arise.

The amount does not change, and in a quiet month you are paying for readiness to come. That is exactly what delivers the speed in a month with an incident. If the quiet persists, we will suggest moving to one-off work paid as it happens.

The contract runs for a minimum of six months. The first month goes entirely on the handover and the tidy-up, and with a shorter term that suits neither of us.