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Basic Up to 15 seats, weekday support from 9 to 18 Standard Up to 50 seats, round the clock, servers included Premium Named engineers, response within fifteen minutes Project One task, price agreed in advance Free IT audit Five days of review and a written report
IT outsourcing and support Tickets, on-site visits and a duty line all week Support levels and SLA Response time written into the contract System administration Windows and Linux, domain, virtual machines IT infrastructure Starter setup, survey, virtual desktops Networks and telecom Cabling, diagrams, testing and supervision Low-voltage systems Cameras and access control Cloud services and hostingNew Virtual servers, 1C platforms, file storage Backup Copies, off-site storage, recovery procedure
Regulatory requirements Personal data, paperwork and technical measures System and data protection Network, software, databases and a filter in front of the site Monitoring and control Duty monitoring, vulnerability scanning, antivirus Security tools Selecting and rolling out security tools, private channels
Websites and web development From a couple of pages to a wholesale platform E-commerce and integrations Accounting sync, payments, delivery, marketplaces Bitrix24 and portals Portal, deal pipeline and licences Custom development Software built for the task and mobile apps Testing and QA Scenarios, load testing and automated checks
Artificial intelligenceNew Use cases, rollout plan and staff training Data and analytics Clean reference data, dashboards, scan recognition Consulting and audit Strategy, system and architecture assessment Marketing Channel review, deal stages, consulting
Workplaces Desktops, laptops, peripherals and consumables Servers and networks Servers, storage, switches and power supply Retail equipment Cash registers, marking codes, scanners and scales Software Antivirus, developer and admin tooling Training For a company, for a group and one to one
Not sure where to start? We review your infrastructure free of charge in five days Request an audit
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Data localisation Moving systems and data to a site inside the country Personal data protection Paperwork and safeguards before an inspection arrives Office relocation Network, servers and staff workplaces at the new address Opening a branch One equipment standard and a link to head office Remote work Virtual desktops, access to accounting, private channels Downtime protection Backups, monitoring and an incident procedure
Retail and e-commerce Registers, codes, store and one stock across channels Manufacturing Shop-floor network, servers and production accounting Healthcare Patient data and uninterrupted operation Construction Links to sites, workplaces and design software Logistics Warehouse, data collection terminals and data exchange Public sector Registered software, portals and protection requirements
Small business Up to 15 seats, simple support without servers Medium business Servers, network and round-the-clock duty Large business A dedicated team, firm deadlines, reporting Branch network The same IT at every location
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For public sector customers

IT that meets regulatory requirements

Our clients include government institutions and the organisations under them. We move their systems onto software from the register, put information security and the handling of citizens' data in order, and take part in procurement procedures alongside them.

Request a proposal What we do
Procurement
we go to the procurement portal
Unified
information security requirements
Register
trusted applications
5 days
for the survey before the procedure

What we do at the customer's site

We handle both the hardware and the paperwork. One does not work without the other: equipment without the orders and policies leads an inspection straight to an enforcement notice.

The full service catalogue

Software from the register

Operating systems, office suites and mail from the register of trusted software. We plan the migration calendar so the institution never stops.

Information security

Selecting and configuring security tools, preparing for compliance testing, writing the threat model.

Citizens' data

Documentation on processing citizens' data, hosting databases inside the country, permissions by role and logging of requests.

Hardware and links

Servers and storage, internal networks and cabling, private channels between buildings and subordinate sites, data archives.

The institution's website

Websites with the sections required for publication, a separate low-vision version and integration with departmental systems.

Support and reporting

We maintain the hardware fleet under contract, register tickets, close each month with acts and prepare reports.

Taking part in procedures

Most of our help comes before the announcement: we write the technical specification, provide a price offer for the budget calculation and word the description so it does not have to be redone after the first request for clarification.

01

A survey of the estate

We count the hardware, go through the licences and assess the security. What has to change first is marked separately.

02

We write the specification

We write the description of the item without brand names and prepare a price offer for the budget calculation.

03

We enter the procedure

We enter tenders, auctions or requests for price offers and assemble the bid by the deadline.

04

The work and handover

We do the work under contract and hand over the as-built documentation together with the acts.

We do not charge for a price offer. Send us a draft specification or simply describe the need, and we will format it to the requirements for supporting materials.

What the customer is left with

After the work you are left with a folder of documents you can show both to an inspector and to your parent organisation.

The survey report

Ready in five working days. Useful when planning the purchase and defending the budget.

The threat model

Written before security tools are purchased. Required under the unified requirements and determines exactly what has to be purchased.

Orders and policies

Assembled in ten working days. Every inspection starts with this folder.

Test certificate

Issued following compliance testing. Without this document the system will not be put into production use.

Monthly acts

Every month. Needed for the institution's reporting and for accepting the work.

The documents belong to the institution, not to the contractor. The report, the threat model and the set of orders are written so anyone can follow them. That helps when another company wins the next procurement.

Questions and answers

We will. We write the description without naming brands so the wording does not conflict with the public procurement law or give grounds for complaints.

We can. We select from the register of trusted software and, during the survey, check compatibility with your applications and hardware in advance so the migration does not stop work.

We do not run them ourselves. We prepare the system: review the paperwork, tune the safeguards and close the gaps found. The testing is done by an authorised body, and we handle the correspondence with them.

Yes, including cases with several organisations that need one template: identical kits, shared security rules and a consolidated report across all sites.

On completion of each stage, against signed acts and within the deadlines in the contract. We take an advance only where the procedure expressly provides for it.

Request a commercial proposal

Опишите задачу или пришлите проект технической спецификации. Подготовим предложение и расчёт для обоснования суммы закупки.