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Basic Up to 15 seats, weekday support from 9 to 18 Standard Up to 50 seats, round the clock, servers included Premium Named engineers, response within fifteen minutes Project One task, price agreed in advance Free IT audit Five days of review and a written report
IT outsourcing and support Tickets, on-site visits and a duty line all week Support levels and SLA Response time written into the contract System administration Windows and Linux, domain, virtual machines IT infrastructure Starter setup, survey, virtual desktops Networks and telecom Cabling, diagrams, testing and supervision Low-voltage systems Cameras and access control Cloud services and hostingNew Virtual servers, 1C platforms, file storage Backup Copies, off-site storage, recovery procedure
Regulatory requirements Personal data, paperwork and technical measures System and data protection Network, software, databases and a filter in front of the site Monitoring and control Duty monitoring, vulnerability scanning, antivirus Security tools Selecting and rolling out security tools, private channels
Websites and web development From a couple of pages to a wholesale platform E-commerce and integrations Accounting sync, payments, delivery, marketplaces Bitrix24 and portals Portal, deal pipeline and licences Custom development Software built for the task and mobile apps Testing and QA Scenarios, load testing and automated checks
Artificial intelligenceNew Use cases, rollout plan and staff training Data and analytics Clean reference data, dashboards, scan recognition Consulting and audit Strategy, system and architecture assessment Marketing Channel review, deal stages, consulting
Workplaces Desktops, laptops, peripherals and consumables Servers and networks Servers, storage, switches and power supply Retail equipment Cash registers, marking codes, scanners and scales Software Antivirus, developer and admin tooling Training For a company, for a group and one to one
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Data localisation Moving systems and data to a site inside the country Personal data protection Paperwork and safeguards before an inspection arrives Office relocation Network, servers and staff workplaces at the new address Opening a branch One equipment standard and a link to head office Remote work Virtual desktops, access to accounting, private channels Downtime protection Backups, monitoring and an incident procedure
Retail and e-commerce Registers, codes, store and one stock across channels Manufacturing Shop-floor network, servers and production accounting Healthcare Patient data and uninterrupted operation Construction Links to sites, workplaces and design software Logistics Warehouse, data collection terminals and data exchange Public sector Registered software, portals and protection requirements
Small business Up to 15 seats, simple support without servers Medium business Servers, network and round-the-clock duty Large business A dedicated team, firm deadlines, reporting Branch network The same IT at every location
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Solution · By industry

Public sector

For a commercial company it is enough that the equipment works. For a public institution that is not enough: the same thing must also meet the requirements and be bought through the prescribed procedure. We cover both halves - we assemble a working solution and prepare the paperwork that lets the procurement go through without clarification requests or complaints from bidders.

Request a price offer What is included
Procurement
we go to the procurement portal
0 ₸
a price offer costs
Register
software and hardware from the register
Unified
information security requirements

What we take on

Five parts. Three about the hardware and two about the paperwork without which the hardware simply cannot be bought.

Regulatory requirements

Software from the register

We migrate you to software from the trusted register and locally assembled hardware, having first checked that your departmental systems will survive it.

Information security

We install the security tools, write the threat model, prepare the system for compliance testing and assemble the paperwork on processing citizens' data.

The institution's website

The sections required for publication, a separate low-vision version, data kept inside the country and integration with departmental systems.

Paperwork for the procedure

A description of the procurement item without brand names, the technical specification and a price offer for the budget calculation.

Support and reporting

We run the hardware fleet under contract, register requests, close each month with acts and prepare reports in the form the accounts department needs.

How a procurement is run

The lion's share of the work happens before the procedure is announced. A badly written specification cannot be fixed afterwards.

01

A survey of the estate

We count the hardware, go through the licences and assess the state of security. We write out what has to change first.

02

The specification and the costing

We write the description of the procurement item and provide a price offer from which the budget figure is calculated.

03

Taking part in the procedure

We take part in the tender, auction or request for price offers and submit the bid within the deadline.

04

The work and handover

We do the work under contract, hand over the as-built documentation and sign the acts.

We prepare the price offer for the budget calculation free of charge and it commits you to nothing. A draft specification or a couple of paragraphs about the task is enough. If someone else wins the procedure, the document still stays with you and it is drawn up to the requirements for supporting materials.

Questions and answers

We will. We write the description without reference to brands so the wording fits the public procurement law and gives no grounds for complaint. It gives us no advantage in the procedure, but it sharply reduces the chance the purchase has to be cancelled over clarification requests.

We prepare the system: review the documents, finish configuring the security tools and close any gaps found. The compliance testing itself is carried out by an authorised body. We handle the correspondence and approvals with them so the institution does not have to referee between two contractors.

Yes, including cases with several organisations that need a common template: identical kits on site, unified security rules and a consolidated report across all addresses. That approach makes both support and future procurements noticeably easier.

On completion of each stage, against signed acts and within the contract deadlines. We take an advance only where the procurement terms expressly allow it. The document set is prepared in the form the institution's accounts department expects.

Built from these services

Browse the catalogue
Area 09 Information security Citizens' data and security tools Area 20 Software Software from the register and licences Area 19 Hardware Hardware that fits the procurement requirements Area 10 Websites and web development The institution's website and accessibility

We will assemble the documents for the procedure

Пришлите черновик спецификации или просто опишите задачу. Подготовим ценовое предложение под расчёт суммы.