For business For individuals For public sector For partners
Call an engineer Help
Payment by invoice Card payment Check a payment Closing documents
Русский Қазақша English
Sign in
Services
Solutions
Pricing
Cases
Training
Company
Contacts
Русский Қазақша English
All services
Basic Up to 15 seats, weekday support from 9 to 18 Standard Up to 50 seats, round the clock, servers included Premium Named engineers, response within fifteen minutes Project One task, price agreed in advance Free IT audit Five days of review and a written report
IT outsourcing and support Tickets, on-site visits and a duty line all week Support levels and SLA Response time written into the contract System administration Windows and Linux, domain, virtual machines IT infrastructure Starter setup, survey, virtual desktops Networks and telecom Cabling, diagrams, testing and supervision Low-voltage systems Cameras and access control Cloud services and hostingNew Virtual servers, 1C platforms, file storage Backup Copies, off-site storage, recovery procedure
Regulatory requirements Personal data, paperwork and technical measures System and data protection Network, software, databases and a filter in front of the site Monitoring and control Duty monitoring, vulnerability scanning, antivirus Security tools Selecting and rolling out security tools, private channels
Websites and web development From a couple of pages to a wholesale platform E-commerce and integrations Accounting sync, payments, delivery, marketplaces Bitrix24 and portals Portal, deal pipeline and licences Custom development Software built for the task and mobile apps Testing and QA Scenarios, load testing and automated checks
Artificial intelligenceNew Use cases, rollout plan and staff training Data and analytics Clean reference data, dashboards, scan recognition Consulting and audit Strategy, system and architecture assessment Marketing Channel review, deal stages, consulting
Workplaces Desktops, laptops, peripherals and consumables Servers and networks Servers, storage, switches and power supply Retail equipment Cash registers, marking codes, scanners and scales Software Antivirus, developer and admin tooling Training For a company, for a group and one to one
Not sure where to start? We review your infrastructure free of charge in five days Request an audit
All solutions
Data localisation Moving systems and data to a site inside the country Personal data protection Paperwork and safeguards before an inspection arrives Office relocation Network, servers and staff workplaces at the new address Opening a branch One equipment standard and a link to head office Remote work Virtual desktops, access to accounting, private channels Downtime protection Backups, monitoring and an incident procedure
Retail and e-commerce Registers, codes, store and one stock across channels Manufacturing Shop-floor network, servers and production accounting Healthcare Patient data and uninterrupted operation Construction Links to sites, workplaces and design software Logistics Warehouse, data collection terminals and data exchange Public sector Registered software, portals and protection requirements
Small business Up to 15 seats, simple support without servers Medium business Servers, network and round-the-clock duty Large business A dedicated team, firm deadlines, reporting Branch network The same IT at every location
Didn't find your scenario? Describe the task and we will put a solution together Send a request
About us Who we are and how the work is organised Special offers What we offer right now and on what terms For partners Terms of cooperation and commission Payment Invoice, card and closing documents Contacts How to call, write and get to us
Услуга · Networks and telecom

Telecom solutions

Without connectivity the company stops entirely, so what matters here is predictability rather than price. We choose the providers and build in headroom so an outage at one does not become a day off for the whole office.

Send a request What is included
Headroom
a second provider
Failover
without human involvement
Telephony
numbers and call flows
Deals
a call opens the record

What the work includes

Connectivity is built as one whole: the access lines, the telephony and the failover procedure between them.

Discuss the scope

Choosing the providers

By who is actually connected to the building, the real quality and the contract terms.

The backup link

A second line from a different company with automatic failover on a break.

Telephony

A virtual exchange, short internal numbers, call forwarding, a voice greeting.

Numbers

We arrange landline and shared numbers, and port existing ones when the provider changes.

Recording

The conversations go into an archive, and access to it is limited in line with personal data requirements.

Integration with the CRM

An incoming call opens the customer record and the history stays in the system.

How it goes

The provider takes two to four weeks to run the line. The telephony is configured within a few days.

01

Site visit

Which providers are connected to the building, what numbers you have, what you use now.

02

Diagram

Links with headroom, a numbering plan, call handling scenarios.

03

Connection

Requests to providers, configuring the hardware, porting the numbers.

04

Testing

We simulate a break in the main link and run through every scenario.

The backup link should come from a different company and preferably use a different technology. Two lines from the same provider enter the building on one cable, and damage to it kills both at once. Pairing fibre with a mobile link looks unsophisticated but works more reliably than anything else.

Questions and answers

Usually yes, though the process is not quick: it takes from two weeks to six weeks and both providers are involved. When the number is on business cards and in advertising, the process has to be started well in advance.

Useful for settling disputes and training salespeople. But the recordings contain personal data: callers have to be warned at the start and access to the archive must be limited. We set up both the technical side and the paperwork.

As a rule considerably less than the main one, because the backup line is deliberately narrow: its job is to keep the company afloat, not to be comfortable. An unlimited mobile plan costs a modest sum and covers most situations.

More in this area

Open the area
Service Local networks and structured cabling Проектирование и монтаж кабельных систем Service Network infrastructure audit Checking load, the topology and the bottlenecks Service Network monitoring and administration Monitoring links, equipment and availability

We will sort out your connectivity

Describe the office, the headcount and how connectivity is arranged now. We will choose links with headroom and set up the telephony.