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Услуга · IT outsourcing

Office equipment servicing

Printing hardware fails predictably: feed rollers wear down, the paper path clogs, the drum reaches its limit. All of it shows up on the counter in advance, so scheduled cleaning costs less than emergency repair and extends the life of the device.

Send a request What is included
Meters
planned by page count
Consumables
delivered in advance
Cover
for the repair period
Warranty
on what we supply

What the work includes

We take on both what was bought from us and what you inherited. Either way we start with an inventory of the fleet and the condition of the devices.

Discuss the scope

Inventory

Models, placement, meter readings, wear on the main parts.

Prevention

Cleaning the paper path and replacing wear parts by page count, not after a breakdown.

Supply

Cartridges, toner and drums we deliver on a schedule, not on a call on the last day.

Refilling

Where it is economically justified and does not damage the device itself.

Repair

Diagnosis, parts replacement, a loan device while the work is done.

Warranty

Warranty service for equipment supplied by us.

How it goes

For a breakdown we normally come out the next working day; preventive work runs to an agreed calendar.

01

Inventory

We compile a list with meter readings and an assessment of condition.

02

Schedule

We plan cleaning by page count and consumable needs for the period.

03

Work

Scheduled servicing, supply, repairs on request.

04

Report

What was serviced, what was replaced, which devices are due for retirement.

Meter readings tell you more about a fleet than user complaints do. They show which device is overloaded, which stands idle and which needs cleaning next week. Taking them once a month is a minute of work, and it makes planning costs and maintenance possible.

Questions and answers

Disassembly, cleaning the paper path, blowing out paper dust and toner, replacing worn feed rollers, lubricating the mechanism, checking print quality. It takes about an hour per device.

On equipment under warranty, originals only. On the rest, compatibles give savings at acceptable quality, but the makers need choosing: the spread in quality here is wider than among the devices themselves.

Yes, if the repair takes more than a day and printing is critical to the work. The loan device is of the same class so that workstations do not need reconfiguring.

More in this area

Open the area
Service Subscription IT service A fixed monthly fee for the whole IT function Service Technical support One point of entry for employee requests Service Service Desk Ticket tracking, priorities and SLA control Service Round-the-clock 24/7 support A duty line and response to incidents at any hour

We will take on your printing equipment

Write the number of devices and their models. We will do an inventory and propose a service schedule with consumables.