Услуга · System administration

Installing and reinstalling the OS

The installation itself takes an hour; all the remaining time goes on returning the person to a familiar environment: mail, bookmarks, document templates, signatures, configured printers. That is exactly where people trip up when reinstalling on their own.

Snapshot
the whole disk is imaged
List
programs from a list
Domain
sign-on and policies
Handover
together with the owner

What the work includes

A single machine we build by hand. From about ten workstations up it pays to make a master image and clone it, so that all the computers come out identical.

Discuss the scope

Collection

We collect the documents, export the mail archive and save bookmarks, templates and activation keys.

Installation

Windows or Linux with current updates and drivers for the specific model.

Software

We deploy from an approved list, not from whatever the owner of the machine recalls.

Environment rollback

Documents, letters, signatures and program settings all end up where they belong.

Domain

Joining the directory, applying shared settings, network folders and printers.

Master image

A ready image from which identical workstations deploy in minutes.

How it goes

One computer takes half a day. Twenty workstations via a master image are done in a day or a day and a half.

01

Census

Which programs are installed, where files live, which licences and rare utilities are in use.

02

Snapshot

A byte-for-byte copy of the disk before work begins, even if the owner insists it is empty.

03

Rollout

System, drivers, updates, application software.

04

Handover

We open documents, mail and printing, and confirm with the person that everything is where it should be.

Passwords saved in a browser vanish for good on reinstall. For years people have signed into mail and internal systems with one click and stopped remembering the passwords themselves. Exporting the stored credentials is a compulsory preparation step; without it the first day after installation goes on restoring access.

Questions and answers

We look at the programs. If someone works in specialist Windows software, there is no choice. Where all the work happens in a browser and office documents, Linux saves on licences and behaves more steadily on weak hardware.

By then, yes. Preparing the image takes a day, but every machine after that deploys in half an hour and reaches the user with the same set of programs and settings. Building ten workstations by hand stretches into a week and produces ten different results.

Boxed and hardware-locked licences usually transfer, but each manufacturer has its own procedure. We check this before the work starts: sorting out activation after the system has already been wiped is far less pleasant.

We will reinstall the system

Write the number of machines and the list of programs that must run on them. For a fleet we will prepare a master image.